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Networking The Right Way

Dec
50
32
Management Consulting
Networking is probably one of the most overrated and at the same time the most underrated aspects of business, especially if you progress in your career. Some of you might dread the thought of entering a room full of strangers to network, but having a robust network will help you with finding jobs before they are advertised and with sales before the procurement process starts.

What does a “robust” network mean, though? Is it 1000+ connections on LinkedIn, dozen close friends, making yourself a name in your industry through publications and thought leadership?

The answer is probably all of the above and the truth lies somewhere in the middle? Personally, I am a bit old school and in favour of less, but more meaningful connections, ideally with people I have met in person (or am in personal contact with). That limits the size of my network somewhat – you might have heard of Dunbar’s number https://www.bbc.com/future/article/...er-why-we-can-only-maintain-150-relationships which states that the limit of personal relationships you can maintain is 150. You may argue about the exact number, but there is some truth behind it: you can only be in (continuous) personal contact with a limited number of people, and this set of people may change over time – think about colleagues from a previous job you shared an office with: you spend the whole day together, but now do not meet them anymore. So, the inner circle of your network will always be small and not necessarily job-related, e.g. from your family. There follows another layer of people you had close contact with for a while, you might have studied together, worked for the same company/in the same team or collaborated on a project, but are not in close contact anymore because that basis does not exist anymore: you graduated, moved jobs, the project was successfully completed. These are contacts you can easily revive if needed, so they can be quite valuable. The outer layer are one-off contacts, e.g. at a trade fair, where there was no base for further collaboration – business cards in the drawer in the old days, LinkedIn contacts nowadays, but you might not even remember where you had met that person. These contacts might come useful one day, though, e.g. if you need to find a contact or a specialist in your industry quickly.

So, how to network best? First of all, start networking early, meaning before you need it. It might sound harsh, but no one is waiting for you, your targets might be busy and not available for a call or a cup of coffee. Some also might not see the need to do you a favour if they barely know you. Try to get to know people when there is no pressing need on your side and maintain contact.

Have a plan – then forget about it: getting to know people is nice and enriching, but it helps if you have a plan for your professional networking: what would you like to get out of it? That dreaded interview question of “where do you see yourself in five years?” helps as well with drafting a networking plan – do you want to get promoted in your current company? Change jobs? Industries? Get advice on how to make changes in your career? Found your own company? All of the above? This helps you to think about where to meet new contacts and which people to approach – maybe you can get a sneak peek of the list of participants of an event. Once you have made a plan, forget about it. Being too strategic about communication shows and will feel awkward for everyone involved. I had people turn away from me without a word at events when they realised that I would not be a valuable contact, e.g. by not being able to find them a new job or not being interested in their products. Sometimes, you might find interesting contacts in odd places, e.g. in your sports club rather than at a professional networking event – after all, “chance favours the prepared mind”, so be ready to network, but do not overdo it, sometimes a nice chat helps more to form a relationship than pressing for a business outcome.

Never dismiss anyone as unimportant. As you have made a plan, you will have identified some core contacts, maybe the CEO of you dream future employer, but they will be in high demand. So, what should you do? Wait patiently for your turn at a conference to speak to them for 60 seconds? Maybe it might be better to speak to someone from the CEO’s team for longer to get your message across. Especially at the beginning of your career, you will contact a lot of your peers who might go on to be successful later, so start early, even if there is no specific outcome right away. You will also be surprised about how much power an assistant might have about the agenda of a potential contact, so it helps to be on good footing with them.

Follow up with contacts you have made, even if it is just a short “thank you” after you have spoken to them. Be reliable and deliver what you have promised.
Connect people – a good way to increase your networking value is to introduce people to each other to help them – doing a favour goes a long way. You never know when there might be a time when you can ask for that favour to be returned.

Publish or perish – you might have heard this in academia, but it is true outside of it as well. While no-one excepts you to publish scientific papers, there are multiple ways to make yourself known, it could be writing your own blog, or rather the odd post on LinkedIn if you do not have that much time (pro tip: ask some friends to like your posts, so the algorithm bumps it up people’s timelines for more views).

On a more technical level, LinkedIn is a must have. Your profile should be up to date and try to invest some time in interacting with your network, liking their posts, congratulating them to new jobs/promotions and so on. Also check for other professional networks you might want to join, e.g. for certain industries, professions, or for local alternatives (like XING in the German-speaking countries). Try to join all associations that are open to you, e.g. alumni organisations of your university, industry associations – London offers a lot of these institutional networks.

This all sounds fair and square, but what to do if you are an introvert and are not necessarily fond of approaching strangers or a bit reluctant to take the lead in conversations? These institutional networks help as they offer spaces for conversations. Having some questions/ice breakers prepared helps as well, e.g. “what brings you here?”, “how long have you been a part of this organization?”, “was it easy for you to get here?”, “what do like most about this event?” Joining institutional events helps as well because you will meet people with interests and backgrounds in common, so you will find it easier to start a conversation and might also meet some contacts from the past.

Last, but not least, you might be surprised who else might not be too fond of forced networking, but still likes a good conversation – finding a personal connection before talking business could be a valid way of networking as well.
 
Awesome post! I am very glad to be the first to comment and share my thoughts on the topic.
I completely agree that there is a limit to the number of high-quality contacts that you can keep but I believe that the number is even lower (less than 100). I have had very strong friendships/contacts that "expired" over time because we changed locations or work and the frequency of our interactions dropped.
I started networking actively around 8 years ago and I didn't use most of the contacts that I had until recently. As you say, it is important to develop a strong network before you need it. It is not very effective to ask for favors from people that you have just met and it makes a bad impression. However, it is equally bad if you have known someone for ages but haven't met him/her for a long time and ask for a favor.
To elaborate more on your point about the importance of people, I would say that often the people you value little will help you the most. On several occasions, people who I have considered "useless" helped me to get out of difficult situations and vice versa.
On publish or perish - People tend to forget about you if you do not publish or "make noise" frequently. By default, they will think that you are not doing very well and that is the reason for you being quiet even if that is not the case. Frequent publishing reminds people of your existence and creates the impression that you have a very active life.
Finally, I think that networking is highly overrated. No matter how big is your network, people will do you a favor and help you only if they see some interest in doing that. The reality is that 99% of people are selfish creatures and less than 1% would do you a favor without expecting some benefit in return.
 
Awesome post! I am very glad to be the first to comment and share my thoughts on the topic.
I completely agree that there is a limit to the number of high-quality contacts that you can keep but I believe that the number is even lower (less than 100). I have had very strong friendships/contacts that "expired" over time because we changed locations or work and the frequency of our interactions dropped.
I started networking actively around 8 years ago and I didn't use most of the contacts that I had until recently. As you say, it is important to develop a strong network before you need it. It is not very effective to ask for favors from people that you have just met and it makes a bad impression. However, it is equally bad if you have known someone for ages but haven't met him/her for a long time and ask for a favor.
To elaborate more on your point about the importance of people, I would say that often the people you value little will help you the most. On several occasions, people who I have considered "useless" helped me to get out of difficult situations and vice versa.
On publish or perish - People tend to forget about you if you do not publish or "make noise" frequently. By default, they will think that you are not doing very well and that is the reason for you being quiet even if that is not the case. Frequent publishing reminds people of your existence and creates the impression that you have a very active life.
Finally, I think that networking is highly overrated. No matter how big is your network, people will do you a favor and help you only if they see some interest in doing that. The reality is that 99% of people are selfish creatures and less than 1% would do you a favor without expecting some benefit in return.
Networking has much more of a culture in North America (Wall St etc) than over here in Europe so it is also much less powerful over there than it is over there. Nevertheless, relationship building skills are important, and whereas Excel doesn't care how likeable you are, people will. So it is kind of a different part of the game and is equally important if one wants to rise above the average.
What is your criteria for judging someone as a "useless" contact, though? Is it different industry? Wrong pedigree? Or perhaps someone who you predict won't go far in their careers? I agree it is absolutely about quality over quantity. A few strong connections will help you a lot more (and you will help them) than thousands of people who you only exchanged a brief conversation with. Maybe this is wrong for some people, depending on specific goals, but I think is generally true for most.
I think you are wrong for thinking about networking as purely "transactional" and as a give and take, the best relationships are where there is a win-win situation. As you rightly point out, a network can prove helpful in the most unexpected ways and so it is worth building them out early on. These relationships need to be maintained to some extent, even if you do not meet, I'd say a check-in every once or twice a few years is the absolute minimum to keep these warm. Everyone is different though, and I have found that people I have worked with before at some point are generally rather helpful than not. How do you know a relationship has expired? It's simple: you get ignored.
My best advice would be is to focus on a select few relationships in order to maximize the return on the time and effort that you invest in these.
 
The reason for the lower importance of networking in Europe might be that many people just "do their job" and do not understand the meaning of networking. In the past, I considered "useless" people who had poor career prospects or worked in an industry that was very distant from my industry. However, some people improve later in life and you could move to another industry. I see your point but I do not take networking as purely a "transactional" thing, I have also made a few good friends at networking events.
We have different personalities and everyone needs to figure out what is the best networking strategy for him or her.
 
The reason for the lower importance of networking in Europe might be that many people just "do their job" and do not understand the meaning of networking. In the past, I considered "useless" people who had poor career prospects or worked in an industry that was very distant from my industry. However, some people improve later in life and you could move to another industry. I see your point but I do not take networking as purely a "transactional" thing, I have also made a few good friends at networking events.
We have different personalities and everyone needs to figure out what is the best networking strategy for him or her.
Relationships and networking is pretty much what makes all the difference though, in terms of career success, between all the corporate droids. Like it or not, technical skills is a given, and being a finance nerd will only take one so far. In other words, the number of spring weeks one secures does not necessarily correlate with success later on. I’d say it’s interpersonal and communication skills that are underrated, networking is important regardless of geographical location. I agree that someone who starts out their career at a lower tier bank does not necessarily mean they will stay there forever and not move to another at a later stage. I think success in an academic setting, although some skills could be transferred, is different from the real world out there where competition is a lot more real, and so requires a different approach to really excel at.
 
On a more technical level, LinkedIn is a must have. Your profile should be up to date and try to invest some time in interacting with your network, liking their posts, congratulating them to new jobs/promotions and so on. Also check for other professional networks you might want to join, e.g. for certain industries, professions, or for local alternatives (like XING in the German-speaking countries). Try to join all associations that are open to you, e.g. alumni organisations of your university, industry associations – London offers a lot of these institutional networks.

LinkedIn is a particularly effective tool for networking. The prevalence of professionals on the platform means that you can interact with current students at your institution as well as the thousands of alumni. Significantly, I have found that the alumni from one's current institution are really receptive to giving advice and answering questions and as these individuals will be more likely to reply to your invitations to connect and speak, you can actually practice "cold" emails so you're better at reaching out to individuals later down the line. You can also see how active people you're messaging are so if you consistently find people who seem to have posted recently and still don't get replies to your messages then you know you need to change up what you're saying.
 
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Nice post! It seems like I agree with you on with respect to the sweet spot of contacts being somewhere in the middle (although I am just starting out my career).

A question I have is about when you are networking with someone but you are finding them really difficlt, or even dull, to talk to. It is tricky to know if this is happening either because someone has no interest in you and is not very good at hiding that, or because they just aren't very sociable. Is it worthwhile trying to pursue a relationship with them if you think they could help you in your career? Or let it slide? I have found I am much better at networking with people I have a natural affinity with (which might not mean we have any professional overlap), so much to the point that I end up befriending people I meet at networking events rather than making many meaningful professional contacts. This is fun! But perhaps more what I should be doing at parties than at networking events...

Some relationships come easier than others, but I don't know where you should draw the line with trying to network with someone if you're not feeling any synergies.
 
Nice post! It seems like I agree with you on with respect to the sweet spot of contacts being somewhere in the middle (although I am just starting out my career).

A question I have is about when you are networking with someone but you are finding them really difficlt, or even dull, to talk to. It is tricky to know if this is happening either because someone has no interest in you and is not very good at hiding that, or because they just aren't very sociable. Is it worthwhile trying to pursue a relationship with them if you think they could help you in your career? Or let it slide? I have found I am much better at networking with people I have a natural affinity with (which might not mean we have any professional overlap), so much to the point that I end up befriending people I meet at networking events rather than making many meaningful professional contacts. This is fun! But perhaps more what I should be doing at parties than at networking events...

Some relationships come easier than others, but I don't know where you should draw the line with trying to network with someone if you're not feeling any synergies.
It depends - if it is in a professional context, you might not need to spend hours or days with such a person, so you might just get over it, especially if it is someone important, e.g. a client. You might also not meet people from your network that often (remember Dunbar's number?).

Sometimes it also helps to use only certain channels, e.g. a video call is easier to end than an in-person meeting. If it is not urgent, an email or text message works as well. It can also help to timeframe a conversation, e.g. saying at the beginning that you need to leave in 15/30 minutes because of another meeting/call. Everyone will understand that, dropping off with just two minutes to go will not go down that well, though.
 
Hi, I have just come across this post so this is a rather late reply, but I do think it is a very important subject and is worth keeping the conversation going. I agree with all your points and would just add a few thoughts - first, I believe that finding some common ground is essential for creating a connection with people. This can prove difficult, but is usually achievable if you put in some time on non-business topics. Second, always try and provide something to the other party (you mention introductions, which is a great start). In a sense, this is just good manners, more cynically, it will naturally make the other party feel obligated to respond in kind. My final points are just a couple of observations on LinkedIn: I find it extremely useful as a tool for keeping track of where my contacts are now - people move jobs all the time and, unlike the business card in the drawer, LinkedIn will keep you informed of this. I am careful to enter all new contacts in my contact list, and I always add a link to their LinkedIn profile (I also add in notes and key search words - time consuming but invaluable). On the need to publish or perish, I understand that in the era of social media this is broadly true, but I would urge everyone to only post genuinely interesting or useful stories - to do otherwise risks undermining your personal brand (imho).
 
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